She is an old woman(45-55age group) we respected her. Whatever she has asked to pay her other bills like electrical and water bills we had paid, she told us we will adjust in the next month rent. She did no doubt. But we informed her one month prior that we are leaving your flat she started giving others bills we thought in last it all going to be sorted out and she said so too. But the pandemic period had just started and she had refused to come to meet us(totally fine she is an old woman and at that time was more risk to that group of age) and give us our deposit back. Not expected full but some amount. We have called her several time she has not responded. once she had respond was then she said ``she cant help us one the deposit she dont have any calculation on that now" and she hanged up and never attended our cal since. Though it was like 15k from the deposit that we expect at least to be recover after one month rent deduction + bills we had paid 4k approx. Total 19k. Never go for this landlord. Total thug. She is very convincing in her talks. She is not that poor or needy. she is a government official retired and lives in some Prestige apartment. after vacant the house, We have called her several times she has not responded. once she had to respond was then she said ``she cant help us one the deposit she doesn't have any calculation on that now" and she hanged up and never attended our cal since.